Department Directors
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Jen Basten, RN, Adult Day Care Director
Jen was born at the Galena-Stauss Hospital 23 years ago. She has been with this organization for 5 years. She started off her career in the health field at the age of 16 in the Assisted Living. She worked with elderly in that department for the majority of her time here. She absolutely loves the elderly population. Jen later transferred to the Adult Day Care as a Nurses Aide and worked there little over a year. After graduating from Northeast Iowa Community College in May of 2007 with an Associates Degree in Nursing she later decided to join the Nursing Home as an RN. Jen then accepted the Adult Day Care position as the program director. She currently also handles the nursing portion of the Assisted Living department as well. Jen states, “I like to keep busy and interact with the elderly; they are very interesting people.” |
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Keri Connor, Admitting/Business Office Manager
Keri Connor is the Director of the Admitting Department and Business Office at Midwest Medical Center. Keri believes, "Whether it's direct or indirect patient care, either way we are all important to this facility and the patients." She has been with the hospital for over 4 years where she worked in the Business Office for the majority of that time. Keri oversees the Admitting Department where she and the staff assure registration, pre-certifications, and charges. Keri and the Business Office team, located at Galena-Stauss Senior Care Community, work hard to get claims submitted and processed in a timely matter, as well as answer billing questions. Our team is honored to help and assist residents of the long term care community with billing questions and concerns. Keri says, "There is never a dull moment!" |
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Gwen Harwick, Assisted Living Director
Gwen is responsible for the daily operations of the Assisted Living. She sees that each Resident is provided with the services they need to help them maintain independence. She works with staff, Physicians, and families to ensure quality care. Gwen feels the success of an Assisted Living is to be responsive and show genuine concern for the Resident’s needs, create a homelike atmosphere and a sense of community among the Residents. She believes each employee is a valuable part of that success. Gwen has 18 years of experience in Assisted Living, which includes 6 years with Galena-Stauss, and 5 years as Manager of Evergreen Living Center for Southwest Health Center. |
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Cindy Hefel, Director of Information Technology
Cindy takes care of all the computer and software issues for both Midwest Medical Center and Galena-Stauss Senior Care Community. If it blinks and has lights she takes care of it. Cindy graduated from the University of Wisconsin-Whitewater with a Computer End-User Degree. She was with the hospital as a CareTech Solutions employee for a year and a half. Prior to joining the Midwest Medical Center staff, she worked at Lands’ End for seven years in the computer field. |
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Ellen Machala, ART, Medical Records Director
Ellen believes, “If you’re going to do a job, do it well, with 100% effort at all times.” With over 25 years at Galena-Stauss, Ellen’s responsibilities begin with the oversight of all Medical Record activities. She also serves as the Utilization Review Coordinator, HIPAA Coordinator, Secretary and Credentialing Coordinator for the Medical Staff, PRO Liaison, Cancer Registrar, and Chair of the Quality Assurance Committee. Respect is important to Ellen; for the information entrusted to her, for her co-workers, and especially for the patients and families she is privileged to help. |
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Cheri Martensen, BS, RT(R), Imaging Director
Cheri’s mission is to “treat people with dignity and respect,” and as a working director in a busy Imaging Department, Cheri has the opportunity to fulfill her mission in virtually every patient care area. With over 8 years on staff, Cheri not only makes sure the department runs smoothly and efficiently, she also works directly with a diverse group of patients every day. Cheri says, “When sickness or tragedy brings anyone into the hospital, I try to make their experience as comfortable and hopeful as possible.”
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Carla Petitgout, Certified Dietary Manager
Carla has seen many important changes in hospital food service in her more than 25 years with Galena-Stauss and now Midwest Medical Center. Responsible for all aspects of the food service department, including planning, purchasing, cooking, delivering and serving both patients and guests who visit the Vista Cafe, Carla enjoys the many different tasks she handles each day. Her dedicated and experienced staff prepares nutritious and appetizing meals every single day of the year. Carla takes pride in keeping the dining room welcoming and comfortable and the kitchen functioning efficiently for the patients, clients, residents and employees. |
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Craig Pratt, Maintenance Supervisor
A 24 year employee of Galena-Stauss, Craig knows the facility very well. He has the vital responsibility for making sure the buildings, grounds and equipment throughout the entire facility are well-maintained and safe. During his busy day, he may be seen in the hospital building, Nursing Home, Assisted Living facility and Day Care areas handling routine maintenance or responding to a special request. Craig enjoys the different people he works with, and he particularly likes handling many types of problems. Craig says, “I enjoy coming to work and not knowing what to expect.” |
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Marilyn Reed, RN, Nursing Home Director
Marilyn joined the Galena-Stauss healthcare family over 20 years ago, and serves as the Nursing Home Supervisor. As challenging as it is to meet the ever-growing and changing nursing home laws and regulations, Marilyn’s true focus is on making sure the needs of the residents are met consistently and well. As the nursing home “go to” person, staff members seek her out for answers to questions, assistance with residents, and for help with family members. Marilyn is dedicated to treating residents with sensitivity and respect.
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Marty Soat, MS, ACSM, Fitness Director
Marty believes in “helping people help themselves” to establish and reach their fitness and health-related goals. Marty and his staff are proud to offer clients personalized programs, in a facility that includes state-of-the-art exercise equipment, programs, with certified and professional staff members. Marty is active in designing and implementing many community fitness initiatives and works diligently to encourage the community to utilize the knowledge and expertise available through Midwest Health & Fitness Center. “No matter what their health situation, we are here to help them achieve their personal best and improve the quality of their life.”
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Peggy Stockel, Galena-Stauss Senior Care Community Administrator
Peggy Stockel is the Administrator of the Galena-Stauss Senior Care Community. In her role, Peggy is responsible for the oversight of the Nursing Home, Assisted Living Center and Adult Day Care Program. Peggy was raised in Holy Cross, Iowa and began her career as a Nursing Assistant while attending college at University of Northern Iowa in Cedar Falls, Iowa. In 1998, Peggy became a Nursing Home Administrator at Mineral Point Care Center in Mineral Point, Wisconsin, and most recently was the Executive Director of the Dubuque Retirement Community where she spearheaded their Total Quality Management program. Currently, Peggy is working on her MBA. |
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